After working as a freelancer for 3 years I got offered a full-time job on the Berlin campus. This job consisted of two roles: Lead Teacher and Software Engineer. Being a Lead Teacher & Batch manager at this time meant that I was responsible for everything that had to do with running a batch of students.

Lead Teacher / Batch Manager

• Staffing the calendar

• Training Teaching assistants & Teachers

• Setting up a training pipeline from scratch

• Recording updated lectures for Le Wagon's learning platform

• Teaching 25 days per batch (total 45 days)

• Helping students with both coding and personal issues

• Presenting the Demo Day (where student's showcase their work)

After a couple of months of working as a Teaching Assistant, I started teaching, which improved my public speaking, pedagogical and people skills.

• Preparing and giving lectures with a variety of subjects

• Leading the TA's standup

• Responsible for student's progress throughout the day

• Guiding students through challenges

• Preparing a livecode for the class at the end of the day

• Validate the setup of a product during project week - database schemas, user stories, etc.

• Stand-in as project manager during project weeks

I joined Le Wagon as a (freelance) Teaching assistant where I helped students to better understand the concepts they were learning. This included debugging, deploying and how to effectively collaborate as a team through Git and Github. I have been working for Le Wagon ever since, in cities such as Melbourne, Barcelona, Madrid, Oslo, Stockholm and Berlin.

• Helping students with any questions they had while making challenges

• Explaining abstract concepts

• Pseudocoding with the students

• Leading the reboot: a day of coding challenges in front of a class of struggling students

• Managing a team of 3-4 students during the project weeks

I worked on small projects such as maintaining Wordpress websites, as well as larger projects, such as building a Webshop from scratch (using Mollie for payments), with a CMS using Spina. I also have experience with a Rails backend, and Vue.js frontend.

On top of that I've built multiple side projects for personal use, such as an app to collect FAQ's from students, important resources and with the possibility to make lecture notes in markdown, decreasing the time I needed to prepare for my lectures.

Yource (previously Green Claim / Flight-delayed) assists passengers with flight delays, cancellations, missed connections and cases of denied boarding. As a Country Manager I was responsible for the entire claim process for claims submitted through the Flight-Delayed.co.uk website. My tasks consisted of:

• Managing a team of 10+ employees

• Assessing claims for court cases

• Communication with legal partners in the UK

• Making monthly, quarterly and annual management reports

• Tracking efficiency of claim handling process

• Interviewing & hiring of new employees

• Participation in the management team

As a Process Manager I was responsible for the early steps in the claim process. I handled claims for the NL, UK, ES, and FR market, but, as the amount of claims increased, started focusing on the UK and Spanish market. The tasks consisted of: validation of the claim, drafting and sending letters to the airline, assessing replies from the airline and determine what steps to take next, filing inquiries with air travel enforcement authorities throughout Europe, writing analysis for claims to improve decision-making to take the claim to court, communication with customers about the status of their claim.

Currently at Green Claim B.V., Process Manager is the equivalent to Junior, Medior and Senior Claim Specialist UK. Throughout the years I gained more responsibilities and eventually got promoted to Country Manager.